Customer Service Representative – Entry Level
We are looking for a Customer Service Representative to join our team. In this entry-level role, you'll be the first point of contact for clients and customers, providing exceptional service while supporting event marketing and charitable initiatives. This is a great opportunity for those passionate about customer service and community-driven projects.
Key Responsibilities:
Customer Inquiries: Address customer inquiries promptly and professionally, ensuring their needs are met.
Event Support: Assist with event setup, operations, and ensuring smooth processes for a positive customer experience.
Client Communication: Provide clients with information about services and charity initiatives.
Issue Resolution: Resolve customer concerns with effective solutions to ensure satisfaction.
Record Management: Maintain accurate and organized customer records, keeping updates current.
Client Registration: Help with event registration and related tasks for a seamless client experience.
Team Collaboration: Work closely with the team to support successful event operations.
Continuous Improvement: Gather client feedback to help improve service quality and event outcomes.
Requirements:
Strong communication skills (verbal and written).
Customer-focused mindset with a passion for providing excellent service.
Ability to handle multiple tasks and work in a fast-paced environment.
Previous customer service experience is a plus but not required.
Interest in event marketing and charity initiatives is highly encouraged.
Benefits:
Competitive salary with performance-based bonuses and incentives.
Hands-on experience in event marketing and charity work with opportunities for career growth.
Supportive, collaborative environment focused on teamwork and success.
Contribute to meaningful events that make a difference in the community.
Why Join?
Gain experience in event marketing and charity-focused initiatives.
Work in a creative, fast-paced environment that encourages personal and professional growth.
Be part of a team that’s dedicated to making a positive impact on communities and supporting charitable causes.