Entry Level Customer Service Representative

Virginia Beach, VA
Full Time
Entry Level

We’re looking for an enthusiastic Entry-Level Customer Service Representative to join our fast-growing event marketing team! If you're ready to build a career in customer service, brand promotions, or live event coordination, this is the opportunity for you.

This role is perfect for someone who loves connecting with people and thrives in a dynamic, fast-paced environment. No prior experience? No problem! We provide paid training and hands-on mentorship to ensure your success.

What You’ll Be Doing

  • Deliver exceptional customer service by answering questions, resolving concerns, and providing helpful event information

  • Act as a brand ambassador during promotional events, ensuring a positive and memorable experience for attendees

  • Assist in event planning and logistics, including setup, registration, and on-site support

  • Promote events and engage with potential customers to drive brand awareness

  • Track customer interactions, collect feedback, and help improve service delivery

  • Collaborate with the event marketing team to meet campaign goals and support client needs

  • Provide support via multiple channels – in-person, phone, email, and chat

What You Bring to the Table

  • High school diploma or equivalent (college degree is a plus)

  • Excellent verbal and written communication skills

  • A customer-first attitude with a passion for helping others

  • Ability to multitask and stay organized in a high-energy setting

  • A proactive, team-oriented mindset with a willingness to learn

  • Flexible availability, including some evenings and weekends for events

  • Previous experience in customer service, hospitality, retail, or event coordination is a plus (but not required)

What We Offer

  • Paid training and full support from experienced mentors

  • Competitive compensation with bonus opportunities based on performance

  • Real opportunities for career growth and promotion

  • A fun, inclusive team culture with a focus on collaboration

  • Access to exciting community events and live marketing campaigns

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