We are seeking a dedicated and friendly Client Services Associate to join our dynamic team. This entry-level position offers an exciting opportunity to work in a client-facing environment while supporting event marketing and fundraising initiatives. If you have a passion for customer service and an interest in event marketing, this is the perfect role for you!

Key Responsibilities:

• Customer Inquiries: Address customer inquiries professionally, ensuring their needs are met and questions are answered promptly.

• Event Support: Assist in coordinating and executing events, ensuring smooth operations and high customer satisfaction.

• Client Communication: Provide detailed information about event marketing services and fundraising initiatives, enhancing the client experience.

• Problem Resolution: Address customer concerns in a timely and efficient manner, offering proactive solutions to ensure satisfaction.

• Record Management: Maintain accurate and organized customer records.

• Event Registration: Assist with event registration and other event-related tasks to ensure seamless execution.

• Team Collaboration: Work closely with team members to deliver excellent service and ensure event success.

• Client Feedback: Gather client insights to contribute to continuous improvement efforts.

Requirements:

• Strong verbal and written communication skills.

• A customer-centric attitude with a passion for providing exceptional service.

• Ability to manage multiple tasks in a fast-paced, event-driven environment with attention to detail.

• Previous customer service experience is a plus but not required.

• Interest in event marketing and fundraising is highly encouraged.

Benefits:

• Competitive compensation with performance-based bonuses and incentives.

• Gain practical experience in event marketing and fundraising, with opportunities for career growth.

• Be part of a supportive, team-focused environment where success and collaboration are prioritized.

• Contribute to exciting and impactful events that make a real difference in the community.

Why Join Us?

• Access professional development opportunities in event marketing and fundraising.

• Work in a fast-paced, creative environment that values teamwork, innovation, and personal growth.

• Be part of a team committed to creating impactful events and supporting fundraising efforts for meaningful causes.